ManuScript Details
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Paper Id:
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IJCIRAS1789
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Title:
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A STUDY ON THE 3PL SERVICES AND THEIR PERFORMANCE
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| Published in: |
International Journal Of Creative and Innovative Research In All Studies |
| Publisher: |
IJCIRAS |
| ISSN: |
2581-5334 |
| Volume / Issue: |
Volume 4 Issue 7 |
| Pages: |
7
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| Published On: |
12/23/2021 9:06:45 PM (MM/dd/yyyy) |
| PDF Url: |
http://www.ijciras.com/PublishedPaper/IJCIRAS1789.pdf |
Main Author Details
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Name:
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Dr Ranjith Somasundaran Chakkambath |
| Institute: |
AMITY GLOBAL BUSINESS SCHOOL KOCHI |
Co - Author Details
| Author Name |
Author Institute |
| Dr Ansted Iype Joseph |
AMITY GLOBAL BUSINESS SCHOOL KOCHI |
| Dr. Shamsi Sukumaran |
AMITY GLOBAL BUSINESS SCHOOL KOCHI |
Abstract
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Research Area:
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Logistics |
| KeyWord: |
3PL, Factor Analysis, E-Commerce, Customer satisfaction, Logistics. |
| Abstract: |
Third Party Logistics services are gaining their foothold in India. Even during the Covid-19 pandemic, although there were certain difficulties with relation to the lockdown, the logistics sectors boomed through growth in e-commerce where more customers were purchasing online than before. The respondents were customers of Blue Dart DHL, one of the top companies in India. The research paper tried to study the factors that influenced 3PL customers. Factor analysis was done to identify the variables of customer satisfaction. The importance of 3PL is services in India keeps on rising with upcoming business opportunities. |
Citations
Copy and paste a formatted citation or use one of the links to import into a bibliography manager and reference.
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IEEE
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Dr Ranjith Somasundaran Chakkambath, Dr Ansted Iype Joseph, Dr. Shamsi Sukumaran, "A STUDY ON THE 3PL SERVICES AND THEIR PERFORMANCE", International Journal Of Creative and Innovative Research In All Studies,
vol. 4, no. 7, pp. 24-30, 2021.
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MLA
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Dr Ranjith Somasundaran Chakkambath, Dr Ansted Iype Joseph, Dr. Shamsi Sukumaran "A STUDY ON THE 3PL SERVICES AND THEIR PERFORMANCE." International Journal Of Creative and Innovative Research In All Studies,
vol 4, no. 7, 2021, pp. 24-30.
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APA
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Dr Ranjith Somasundaran Chakkambath, Dr Ansted Iype Joseph, Dr. Shamsi Sukumaran (2021). A STUDY ON THE 3PL SERVICES AND THEIR PERFORMANCE. International Journal Of Creative and Innovative Research In All Studies,
4(7), 24-30.
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A STUDY ON THE 3PL SERVICES AND THEIR PERFORMANCE
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